Privacy Policy

An Khang Business Consulting ("An Khang", "we", "us") takes the privacy of individuals who interact with our website and services seriously. This policy explains what personal information we collect, why we collect it, how it is used, and what choices you have regarding your data.

This policy applies to information collected through our website at ankhangftr.pro, through our contact forms, and through direct communication with our team. If you have questions at any point, please reach out at [email protected].

1. Information We Collect

We collect only what is needed to respond to your enquiries and deliver our consulting engagements.

Information you provide directly:

• Full name and contact details (email address, phone number)
• Business name, role, and a description of your situation (from contact forms)
• Any documents or data you voluntarily share during an engagement

Information collected automatically:

• IP address and browser type (via server logs and analytics tools)
• Pages visited, time on site, and referral source
• Cookie data (see Section 5 and our Cookie Policy)

Legal basis for processing (PDPD — Vietnam):

• Consent — when you submit a contact form or accept cookies
• Legitimate interest — improving our services and website performance
• Contractual necessity — fulfilling the terms of a consulting engagement

2. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to your enquiries and scheduling introductory consultations
• Preparing and delivering consulting engagements you have engaged us for
• Sending service-related communications (project updates, deliverables)
• Improving our website content and understanding visitor behaviour through analytics
• Complying with applicable Vietnamese laws and regulations

We do not use your personal information for unsolicited marketing communications without your explicit consent.

3. Sharing of Information

An Khang does not sell or rent personal data to third parties. We may share information in limited circumstances:

• Service providers: Analytics providers (e.g., Google Analytics) and infrastructure services operating under data processing agreements
• Legal and tax advisors: When coordinating multi-party engagements — only with your knowledge
• Legal compliance: When required by Vietnamese law or a valid government authority request

Any third parties we work with are held to appropriate data handling standards consistent with this policy.

4. Retention Periods

• Contact form enquiries: Retained for up to 24 months unless an engagement begins, in which case records are kept for the duration of the engagement plus 5 years
• Engagement files and deliverables: Retained for 7 years to meet Vietnamese commercial and tax record requirements
• Analytics data: Aggregated and anonymised within 26 months per default Google Analytics settings
• Cookie consent records: Stored locally in your browser; cleared when you reset preferences or clear cookies

After the applicable retention period, data is securely deleted or anonymised.

5. Cookies

Our website uses cookies to operate correctly and to understand how visitors use it. We categorise these as:

• Essential cookies: Required for site functionality (session management, cookie consent state)
• Analytics cookies: Help us understand site usage patterns — only set with your consent
• Marketing cookies: Used for advertising measurement — only set with your consent

For full details and to manage your preferences, please visit our Cookie Policy.

6. Security Measures

We take reasonable and appropriate steps to protect the personal information we hold:

• HTTPS encryption for all data transmitted through our website
• Access to client engagement data limited to the consulting staff directly involved
• Regular review of our data handling practices
• Physical and electronic controls on office systems storing client files

In the event of a data breach that affects your rights or interests, we will notify you and the relevant authorities within timeframes required by applicable Vietnamese law (Decree 13/2023/NĐ-CP on personal data protection).

7. Your Rights

Under Vietnam's Personal Data Protection Decree (13/2023/NĐ-CP), you have the following rights regarding your personal data:

• Right to know: Be informed about what data we hold and how it is used
• Right of access: Request a copy of the personal data we hold about you
• Right to correction: Ask us to correct inaccurate or incomplete data
• Right to deletion: Request that we delete your data where there is no lawful basis for retention
• Right to object: Object to processing based on legitimate interest
• Right to withdraw consent: Withdraw any consent you have given at any time
• Right to data portability: Receive your data in a structured, commonly used format

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. External Links

Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are directed at business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted information to us, please contact us promptly so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. Continued use of our website after any changes constitutes acceptance of the updated policy.